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How renting with us works

First time renting with us? Our easy to follow three step guide will help you understand the process, from finding a space to moving in.

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We understand how important it is for you to get settled into your new space, that’s why we’ve designed a letting process that's quick and easy, ensuring you can get started as soon as possible.

Take a look at our guide explaining how our lettings process works and the important steps you need to take in becoming a customer with us.

Watch: How Do I Find a Space? | The Arch Company

1. Find a space Icon-01

Find a Space

  1. Search our properties here. If you need help getting started, we have area guides and property types to help narrow the search.
  2. Our team is here to guide you through the key things you need to think about, such as the size of the space, utilities, and access needs.
  3. Simply enquire online or give us a call on 0800 830 840 and one of our friendly team will arrange a viewing for you when you’d like.
  4. A leasing manager will meet you at the property to show you around and answer any questions you might have. After the viewing we'll send you a note highlighting the Key Terms for leasing the property.
2. Make an offer Icon-01

Make an offer

  1. We hope you will love what you see and choose to lease the space.
  2. We can then work together to complete the necessary paperwork. This may include undertaking credit checks and agreeing deposits.
  3. You will be asked to show limited extra identification including, proof of address.


3. Becoming a Customer Icon-01

Become a customer

  1. We have a short, simple, standardised agreement. It makes it easy to understand the terms and conditions for leasing one of our spaces.
  2. Once signed you will be given the keys, and the space will be ready for you to move into quickly. Often in as little as 4 weeks.
  3. After you move in, your Property Manager will meet you at your property and answer any questions you have. Our Customer Handbook provides a guide on how to occupy your space.
11.DECEMBER

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