90 day satisfaction guarantee
We'll fix issues with selected fixtures and fittings, arising under normal business use, or pay you £250 compensation.
Move in with confidence
We want you to settle in without worry. Our 90-day Satisfaction Guarantee means we’ll fix issues or compensate you if we can’t.
How it works
- Report an issue and we’ll aim to fix it within 14 days.
- If we can’t meet the timeframe, we’ll keep you posted and agree a clear deadline.
- If we miss the agreed deadline, you’ll receive £250 compensation*.
Why it matters
Focus on what counts: our guarantee lets you focus on getting up and running and growing your business.
Stories
Hear from our customers
Discover the diverse range of business that call one of our spaces their home.
“We found previously that in a more traditional office space this flexibility didn’t exist – whereas our cluster of arches fits our different needs!”
Sarfraaz Patel
CEO, Kayana
“The gym’s unique three-arch layout allows us to train in Muay Thai, dance, and fitness all at once,” says Hannah. “It’s flexible, bright, and spacious — with fresh air flowing through when the shutters are open. There’s even a 14-foot ring with plenty of room to move around.” Jonathan adds, “It’s beautiful, welcoming, and perfect for all ages, whether you’re a kid or an adult.”
Hannah Moore
Owner - MGM Gym
“It's very central, very close to local tube stations. And it has a really interesting layout with all of the adjoining railway arches. The arches have been absolutely critical to the development of our business.”
Lohan Presencer
Chaiman at Ministry of Sound Group