Terms and Conditions
The promoter of the ‘Refer a friend’ promotion (‘Promotion’) is The Arch Company Properties Limited (‘the Arch Company’, ‘our’ or ‘we’), registered in England and Wales under company number 11516452. These rules (‘Terms’) explain how the Promotion works and apply to both the party making the referral (‘Referrer’, ‘you’ or ‘your’) and the party being referred to the Arch Company (‘Referee’).
How to Take Part
You can take part in the Promotion if you are an existing the Arch Company customer (see ‘Eligibility Exclusions’ below). To make a referral, just email
leasing@thearchco.com with:
Your business name (or personal name) and the unit you occupy. If you are a customer of multiple units, you only need to provide details of one unit that meets the requirements of bullet point 1 of the ‘Qualifying Referral’ section below.
The entity/person you are referring using the subject line ‘Refer a friend promotion’.
Qualifying Referrals
Subject to the ‘Eligibility Exclusions’ (set out below), for your referral to qualify for a reward, it must meet the conditions outlined below (a ‘Qualifying Referral’).
The Referrer must hold at least one active tenancy with the Arch Company and have occupied the premises continuously for a minimum of four months. If the current tenancy is an extension or renewal of a previous tenancy, the combined period of occupation must total at least four months without any break. Where the Referrer has multiple tenancies with the Arch Company, at least one of the tenancies must meet these requirements.
- The Referee must be a new customer of the Arch Company.
- Contact between the Referee and the Arch Company must result from your referral.
- The Referee must contact Arch Co and deal directly with the Arch Company (not through a third party like a managing agent) and confirm that the Referrer introduced the Referee to the Arch Company.
- You must have consent from the Referee to provide their details.
- The Referee must sign a tenancy with the Arch Company which is for a duration of at least one year and follows a referral made by you.
If your referral qualifies, the Arch Company will notify you. At that point, you will receive a single reduction of £1,000 off your rent (where applicable, for a unit of your choosing provided such a unit satisfies the requirements of bullet point 1 of ‘Qualifying Referral’ section), which will be applied on the date specified in our ‘Reward Confirmation Letter’, this date will be no earlier than four months after the Referee moves into their unit.
Please note: only one reward will be issued per Referee tenancy which results from Qualifying Referral, regardless of the number of Referees or occupants under that tenancy.
Eligibility Exclusions
Certain conditions may prevent you from receiving the reward under the Promotion. Please review the conditions below to ensure you remain eligible.
- To receive the reward, the Referrer must have no overdue rent, no outstanding deposit payments, and must not be in breach of any terms under any tenancy agreements with the Arch Company at the time the reward is due to be issued.
- The Referee must not be part of the same company group as the Referrer (including but not limited to subsidiaries or holding companies).
- Neither you nor the Arch Company must have served notice to terminate the tenancy, and the tenancy must remain active at the time the reward is due to be issued.
General
The Promotion will remain in effect in its current form until the Arch Company cancels, suspends, or updates it, which the Arch Company may do at its sole discretion, at any time.
This Promotion is governed by the laws of England and Wales, and any disputes will be handled exclusively by the courts of England and Wales.